When a new home development is created, builders usually intall locks that are master-keyed. What does this mean? Master-keying is a for convenience. It makes it possible for many people to have one key to many locks. So in this example, it is possible that all the builders and all the sub-contractors and their employees (or un-documented employees) have keys that open ALL THE HOUSES IN YOUR NEIGHBORHOOD.
Even if salespeople tell you "Now that I've given you this specific key to your home, our keys won't work anymore." Don't rely on this information. The lock they are referring to is called a "construction keyed lock" and when used properly, will prevent unaurhorized access, but don not rely that the contractors have used the correct keys or there was not access to the keys that you were given.
Another point is that the "master pins" (the components in a lock that make the lock open to more than one key) can still be in some locks. Which can make your lock "sticky or difficult" to work, but more importantly, EASIER TO PICK OR BUMP.
Be safe. Call a reputable locksmith service company to re-key your new home or business so that YOU are, for sure, the only key-holder to your property.